Case Study: John Lewis Partnership enhances volume hiring and candidate experience with Sova Assessment

John Lewis Partnership screens 50,000+ applications with Sova Assessment

John Lewis Partnership, a leading UK omni-channel retailer, needed to refresh its candidate screening process to effectively identify future employees aligned with its core values. Their challenge was to find a solution that could accurately measure behaviours, handle a high volume of applications, and provide a strong, mobile-optimised candidate experience. They partnered with assessment vendor Sova to address this.

Sova developed a custom, mobile-first scenario-based assessment called the Partnership Selection Questionnaire (PSQ). This solution used live-action video scenarios tailored to the company's behaviours. The results for John Lewis Partnership were significant, with Sova's platform screening over 50,000 applications and providing personalised feedback to all candidates, greatly improving the efficiency and accessibility of their hiring process.

John Lewis Partnership