Case Study: U.S. Securities and Exchange Commission modernizes OMMS and improves accessibility with Southpoint Consulting Inc.

U.S. Securities and Exchange Commission launches one of its most accessible forms with Southpoint Consulting Inc.

The U.S. Securities and Exchange Commission (SEC) required services to update and enhance its Ombudsman Matter Management System (OMMS) built on the Salesforce Service Cloud platform. Their existing systems needed regular updates to become fully functional. Southpoint Consulting Inc. was engaged to address this challenge.

Southpoint Consulting Inc. implemented a solution that included developing a responsive and 508-compliant web form, migrating users to the Salesforce Lightning Experience, and integrating single sign-on with SEC Active Directory. This upgrade provided a more accessible public submission form and allowed the SEC to take advantage of improved and innovative features within the new interface, streamlining the overall user experience.

U.S. Securities and Exchange Commission