Case Study: rf IDEAS achieves major reduction in PO discrepancies and clerical workload with SourceDay

Their direct materials team leveraged automation and collaboration to significantly reduce discrepancies and their overall workload

RF IDeas, a leader in identity access management, faced a heavy clerical burden managing purchase orders—emailing POs, waiting for acknowledgments, manually updating NetSuite, and chasing price and delivery discrepancies. They discovered SourceDay at SuiteWorld and chose SourceDay’s PO collaboration and supplier automation solution (integrated with NetSuite) to streamline those processes.

SourceDay automated acknowledgments and supplier collaboration and its customer success team helped onboard suppliers directly. As a result, invoice and price discrepancies dropped significantly, time spent reviewing acknowledgments fell from hours to minutes, real delivery dates are hit more often, POs from SourceDay-enabled suppliers now carry correct pricing and value dates in NetSuite, and roughly 90% of RF IDeas’ spend is covered—freeing the team to focus on higher-value work.

RF IDeas

Keith Johnson

Supply Chain Planner