Case Study: rf IDEAS reduces PO review from hours to minutes with SourceDay

rf IDEAS cuts PO review from hours to minutes with SourceDay

rf IDEAS, a leader in secure access and authentication solutions, faced a significant challenge with its purchase order (PO) process. The materials management team endured a high clerical workload, manually emailing POs and then struggling to get and process acknowledgments from suppliers. This led to frequent errors, costly invoice discrepancies, and hours spent on reviews. To solve this, they implemented SourceDay, a solution that integrates with their NetSuite system.

By using SourceDay, rf IDEAS automated PO acknowledgments and collaboration with suppliers. The solution significantly reduced invoice discrepancies and provided earlier communication about potential delays. The time spent reviewing acknowledgments dropped from hours to minutes. SourceDay's customer success team was instrumental in driving supplier adoption, and the platform now manages about 90% of the company's total spend, greatly reducing manual errors and improving efficiency.

RF IDeas