Case Study: Napoleon Products achieves 35% more on-time deliveries and 90% fewer incorrect invoices with SourceDay

Napoleon Products - Customer Case Study

Napoleon Products, a leading North American manufacturer of fireplaces, grills and outdoor living products, was struggling with supplier collaboration: manual PO confirmations, inaccurate POs, late deliveries and 10–12 incorrect invoices per day that undermined planning, drove up labor and expedite costs, and eroded margins. To address these first‑mile supply chain problems, Napoleon Products engaged SourceDay and its cloud-based SaaS supply chain performance platform (including SourceDay’s AP product) to modernize supplier communication and ERP updates.

SourceDay centralized communications, automated PO acknowledgments and kept ERP data current, onboarding 200+ suppliers in 90 days and minimizing training overhead. As a result SourceDay delivered measurable impact for Napoleon Products: 35% more on-time deliveries, a 90% drop in incorrect invoices, 100% accurate PO planning/payment data, buyers saving 1–2 hours per day, and the solution paid for itself in under three months—reducing labor costs and overpayments.

Napoleon Products

Louise Mayer

ERP Improvement Manager