Case Study: Military Subcontractor Manufacturing Company achieves 93% supplier OTD and 96% customer OTD with SourceDay

Military Subcontractor Manufacturing Company - Customer Case Study

Military Subcontractor Manufacturing Company, a maker of high-powered systems for military use, struggled with long lead-times, single-sourced suppliers, and manual processes that relied on printing and faxing open orders from their VISUAL ERP. These limitations led to excessive buffer stock (sometimes 2–3 years' worth), supplier on-time delivery of only ~60–63%, and customer fulfillment around 80%. To address these issues they adopted SourceDay’s supply chain performance software to better manage long lead-time items and supplier communication.

SourceDay automated supplier collaboration, sent daily updates into VISUAL, and provided reports that improved visibility and follow-up cadence across procurement and planning. As a result, supplier OTD rose to 93% (a roughly 48% improvement), customer on-time delivery reached 96%, supplier adoption hit about 80%, and the company reduced buffer stock, freed cash, and accelerated revenue recognition — all enabled by SourceDay.