Case Study: Viking Yachts achieves 96% supplier acknowledgment and 88% response rate with SourceDay

How this premier luxury yacht builder enhanced supplier engagement and PO visibility with SourceDay – increasing the supplier acknowledgment rate to 96% and response rate to 88%

Viking Yachts, a world-leading builder of semi-custom luxury yachts, struggled with PO visibility and supplier engagement—its six-person purchasing team manually managed orders for thousands of unique components without an MRP, spending hours chasing acknowledgments and risking production delays from any late part. To address this, Viking Yachts partnered with SourceDay and implemented the SourceDay platform to centralize purchase orders and supplier communication.

SourceDay automated PO workflows and gave buyers a single portal for real-time, line-item visibility, bulk messaging, and supplier acknowledgments, eliminating much of the manual follow-up. As a result of SourceDay’s platform, supplier acknowledgment rose to 96% and supplier response to 88%, on-time, in-full deliveries more than doubled, and the team reduced safety-stock needs while improving predictability and production flow.

Viking Yachts

Bob Pharo

Materials Manager