Case Study: Global Interconnect maintains supply chain continuity during COVID-19 with SourceDay

How the medical device cable manufacturer went from the Dark Ages to the 21st Century — and reduced purchasing clerical work by 25%

Global Interconnect, a US‑Asia engineering, supply chain and manufacturing firm specializing in custom connectors, cables and electro‑mechanical assemblies, faced severe COVID‑19 disruptions in early 2020 — factories shutting down, carriers changing plans, and dual‑sourcing failures that threatened production continuity. Two years earlier they had implemented SourceDay, a supply‑chain performance software that bridges their ERP and supplier network to increase order visibility and streamline communications.

Global Interconnect converted an engineering lab into a real‑time “war room” using SourceDay dashboards as the single source of truth, meeting twice weekly to track a 30–45‑day radar, hot‑list allocations, late deliveries and supplier capacity; touchless, real‑time communications kept MRP data current and enabled partial fills to complete customer orders. SourceDay eliminated Excel‑based workflows, helped sustain 24/7 global operations through the disruption, and produced clear next steps to further de‑risk the supply chain by bringing more U.S. suppliers onto the SourceDay platform.

Global Interconnect

Troy Mauk

Director of Global Procurement