Case Study: Hubbardton Forge achieves 25% reduction in buyers' clerical work with SourceDay

How the artisan light maker reduced their buyers’ clerical work by 25%

Hubbardton Forge, an artisan lighting manufacturer founded in 1974 with ~230 employees, was facing a growing supply-chain burden: about 1,000 open purchase orders, over 20% growth since 2020, and a small buying team spending excessive time on manual PO management, price updates, email confirmations and phone follow-ups. Working with Epicor’s team, they adopted the SourceDay solution to reduce manual data entry, improve forecast accuracy and inventory predictability, and free buyers for more strategic sourcing and vendor relationship work.

SourceDay implemented automated PO collaboration and mass-update capabilities, onboarded Hubbardton’s top 20 suppliers, and supported the rollout with LiveSupport and weekly Customer Success check-ins. The result: a 25% reduction in weekly PO management tasks, clearer visibility into every PO line (acknowledgements, price updates, partial shipments), improved data integrity for planners, increased inventory turns, and more time for buyers to focus on value-driving activities. SourceDay’s approach delivered measurable efficiency gains and scalable PO control.

Hubbardton Forge

Elsie Norton

Buyer