Case Study: South Bend Police Department reduces crime and boosts community trust with SoundThinking ResourceRouter

South Bend Police Department reduces analyst prep time by 80% with SoundThinking

The South Bend Police Department faced staffing shortages that strained community relations and hindered effective patrolling. To address this, they partnered with vendor SoundThinking to implement its ResourceRouter product.

SoundThinking's ResourceRouter automated the creation of daily, precise directed patrols, saving crime analysts 80% of the time previously spent on manual data analysis. This allowed the department to maximize its limited resources, leading to a 14% reduction in Part 1 crimes and a dramatic decline in citizen complaints about a lack of police presence, thereby building stronger community trust.

South Bend Police Department