Case Study: City of Lancaster improves gunfire response and community trust with SoundThinking’s ShotSpotter

City of Lancaster uses SoundThinking to detect 40 rounds of gunfire and improve response times

The City of Lancaster faced an increase in violent crime and a high rate of unreported gunfire, which was a challenge for its new hybrid policing model. To address this, the city partnered with SoundThinking to implement its ShotSpotter gunshot detection technology as a critical component of its public safety strategy.

The solution from SoundThinking provided alerts for shootings that were not reported to 9-1-1, enabling faster police and sheriff response. The results included lives saved, suspects identified, and refuted self-defense claims in court using forensic evidence. Furthermore, the technology allowed the City of Lancaster to identify neighborhoods afraid to call for help and conduct meaningful follow-up outreach, which improved community trust and made the city safer.

City of Lancaster