Case Study: Żabka boosts retail device productivity by 90% with SOTI MobiControl XS

Żabka increases retail device productivity by 90% with SOTI

Żabka, one of Poland's largest convenience store chains, faced a significant challenge in managing and securing thousands of retail and logistics devices across its 8 logistics centers and over 12,000 locations. The complexity of various user profiles and configurations led to time-intensive on-site troubleshooting and manual app updates. To prevent downtime and ensure device security during rapid expansion, Żabka needed a modern enterprise mobility management (EMM) solution, leading them to partner with vendor SOTI.

SOTI implemented its SOTI MobiControl XS solution, which provided centralized device management, remote troubleshooting, and real-time monitoring. This resulted in measurable improvements, making device setup 90% more efficient and reducing the time from 30 minutes to just 3 minutes per device. Remote support resolved issues in about 5 minutes instead of 20 minutes or several hours. The solution from SOTI enhanced overall productivity, security, and device reliability across Żabka's entire ecosystem.

Żabka