Case Study: Trek Bicycle Corporation reduces downtime and speeds onboarding with SOTI ONE Platform

Trek Bicycle Corporation cuts onboarding time by 15-20% with SOTI

Trek Bicycle Corporation, a global bicycle manufacturer, faced significant challenges with troubleshooting, security, and gaining visibility into its fleet of rugged mobile devices used in its warehouses. This lack of insight led to unnecessary downtime. Trek collaborated with SOTI to implement the SOTI ONE Platform, specifically leveraging SOTI MobiControl and SOTI XSight, to address these mobility issues.

The solution from SOTI streamlined device management, enabling remote troubleshooting and seamless security updates. This resulted in a drastic decrease in downtime, with the time spent on device support dropping from hours to minutes. An additional measurable impact was a 15-20% time savings on new employee onboarding. SOTI's technology provided Trek with the operational efficiency needed to meet surging production and shipping demands.

Trek Bicycle Corporation