Case Study: Sanctuary Housing achieves lower device management costs and streamlined mobile operations with SOTI MobiControl

SOTI MobiControl Streamlines Mobility for Charitable Housing Association

Sanctuary Housing is a UK charitable housing association managing over 80,000 homes with roughly 3,500 mobile users across 400 offices. As its use of handheld devices grew to support six complex mobile projects, Sanctuary faced rising device-management and labour costs, slow software deployments (often requiring SD cards or device returns), security limitations, and reduced worker productivity from inefficient support processes.

By implementing SOTI MobiControl, Sanctuary gained centralized, over‑the‑air software provisioning, real‑time device analytics, and remote helpdesk/control tools that eliminated device returns and reduced reliance on highly skilled support staff. The result was faster provisioning, higher first‑contact resolution, lower management costs, improved ROI, and streamlined mobile operations across all projects.

Sanctuary Housing

Peter Brown

Server Infrastructure Technician