Case Study: Masafi boosts delivery efficiency and cuts device downtime with SOTI MobiControl

SOTI MobiControl and Masafi Enhance Efficiency of Mineral Water Deliveries Across UAE

Masafi, the UAE’s leading producer and distributor of pure natural mineral water, deployed Samsung Galaxy Note devices to optimize delivery routes but faced rising IT overhead and operational risk: field devices required shipping back for repairs, applications had to be installed and updated manually, and lost or stolen devices threatened corporate data and on-time deliveries. The company needed a reliable, easy-to-use mobility management solution to reduce downtime, improve shipment visibility and lower device management costs.

Masafi implemented SOTI MobiControl to centrally manage and support its mobile fleet, using remote control and help-desk tools, silent app installation, device lockdown/kiosk mode and location services. The result was faster remote fixes, reduced device downtime, streamlined application management, improved security for lost or stolen devices, optimized delivery efficiency and a lower total cost of ownership with higher mobility ROI.

Masafi

Lasheen Ummar

IT Manager