SOTI
45 Case Studies
A SOTI Case Study
PODS (Portable On Demand Storage) is a mobile storage and moving company that serves a network covering more than 230 million people with over 130,000 containers. Coordinating reservations and deliveries across 300 company-owned and franchised locations required managing 1,000+ rugged mobile devices in the field, and PODS faced frequent device malfunctions, time-consuming manual updates, limited end-user training, data-storage overflow and misuse — all over a constrained Sprint‑Nextel iDEN network averaging 14.4 kbps.
Using SOTI MobiControl, PODS implemented real-time remote support, over‑the‑air provisioning and scripting, scheduled data upload/purge, kiosk-style device lockdown and advanced compression for low-bandwidth delivery. The solution gave helpdesk staff remote visibility and control, automated maintenance and training delivery, prevented unauthorized use, and enabled daily GPS data handling — producing faster issue resolution, significant time savings, reduced human error and consistently reliable field devices.
Tammy Carr
VP of Corporate Training & Development