Case Study: PHS Group achieves improved mobile worker productivity and reduced IT costs with SOTI MobiControl

Improving workplace efficiency with SOTI MobiControl

PHS Group, a leading UK workplace services provider serving over 250,000 customers with 5,000 staff and 140 regional branches, struggled to support and update nearly 2,000 Motorola handhelds across the country. IT teams faced inefficient troubleshooting, costly device swap-outs and time-consuming manual updates that reduced mobile worker productivity and drove up support costs.

By deploying SOTI MobiControl—using lockdown kiosk mode, over‑the‑air application deployment, and remote control/troubleshooting—PHS can centrally manage, update and fix devices with minimal downtime. The rollout improved mobile worker efficiency, cut IT support costs, boosted customer satisfaction, and saved about £20,000 per year in license costs, with plans to expand the solution.

PHS Group

Greg Legg

Mobile Solutions Architect