Case Study: iDC Logistics configures devices in minutes with SOTI MobiControl XS

iDC Logistics configures devices in 10 minutes with SOTI

iDC Logistics, a transportation and logistics company, faced significant challenges managing its mobile device fleet without an Enterprise Mobility Management solution. This led to excessive device downtime, as troubleshooting issues required days and on-site technician visits. Their IT team also had to manually configure each device, a process taking up to an hour. A lack of visibility into battery life and app data usage further impacted productivity. They implemented SOTI MobiControl XS to overcome these obstacles.

With SOTI MobiControl XS, iDC Logistics gained real-time visibility and remote control capabilities. The SOTI solution allowed them to troubleshoot devices remotely, cutting resolution time from days to under an hour. Device configuration was dramatically simplified, dropping from an hour to just 10 minutes per device. SOTI also provided tools to optimize battery performance and monitor app data usage, leading to unprecedented productivity levels and allowing the company to focus on business-critical operations.

iDC Logistics