Case Study: Delivery Hero achieves rapid global Android tablet management and streamlined restaurant onboarding with SOTI MobiControl

Delivery Hero teams up with SOTI to help deliver over one million meals every day

Delivery Hero, founded in 2011 and headquartered in Berlin, is one of the world’s largest online food delivery platforms, working with 310,000+ restaurant partners in 40+ countries and processing over one million meals daily. As they standardized on Android tablets for in-restaurant ordering, they struggled to remotely manage, configure and onboard devices across many countries—making scaling and integrating acquisitions slow and costly.

To solve this, Delivery Hero chose SOTI MobiControl for its remote control, scripting and app management capabilities. In 11 months they enrolled and provisioned over 100,000 Android ordering devices across Europe, with plans to expand to all partners; updates and restarts that once required calls to each restaurant are now pushed remotely in minutes, and Partner Care teams use remote control to speed onboarding—saving significant time and money.

Delivery Hero

Julian Haberling

Product Specialist