Case Study: Sport-Thieme achieves a 6% phishing click rate and stronger security behavior with SoSafe

SoSafe helps us make sure that our first and last line of defense our human firewall is well set up

Sport-Thieme, a major mail-order supplier of sports products with over 300 employees, needed to train staff who handle sensitive information (schools, clubs, therapy institutes) to manage data safely and strengthen their "human firewall." Although their IT was managed in-house and technically robust, they required behavior-focused training, so Sport-Thieme engaged SoSafe using its E-Learning, Phishing Simulation, and Content Management solutions.

SoSafe delivered engaging micro e-learning, ongoing phishing simulations and customizable content (via the Premium Content Management solution), moving Sport-Thieme into year two of tailored training. The program produced clear results: reporting rates exceeded 70%, click rates fell to 6%, and employee satisfaction was 4.9/5, showing measurable improvement in secure employee behavior thanks to SoSafe.

Sport-Thieme

Stefanie Boem

Data Protection Officer