Case Study: Le Collectionist achieves an 8% phishing click rate and a stronger human firewall with SoSafe

Le Collectionist - Customer Case Study

Le Collectionist, a global leader in luxury holiday rentals with more than 2,500 properties across 30+ destinations and over 350 employees, needed to strengthen cybersecurity at both the technological and human layers to protect its assets. To address this, Le Collectionist partnered with SoSafe for security awareness — deploying multilingual, gamified e-learning and contextual phishing simulations tailored to a young, dynamic workforce.

SoSafe delivered interactive, bite-sized courses plus personalized phishing campaigns with seamless Google Workspace integration, driving measurable behavior change: click-through rates fell to 8% and employee reporting rates rose significantly. By combining ease of implementation with a people-centered approach, SoSafe helped build a company-wide security culture and empowered staff to act as defenders rather than bystanders.

Le Collectionist

Pierre Noël

Chief Information Security Officer