Case Study: Klinikum Darmstadt reduces phishing click rates by 50% with SoSafe

Improving their security culture in a high-stress environment

Klinikum Darmstadt, a healthcare provider with over 3,300 employees, faced the challenge of managing human cyber risk within its high-stress environment. With staff frequently working quickly at computers between patient care duties, the likelihood of clicking on phishing emails was high, posing a significant security threat to the organization.

To address this, the hospital implemented SoSafe's phishing simulation service. This solution prepared their staff for real-life threats and was highly effective, resulting in a 50% reduction in phishing email click rates and a high overall Behavior Score, as measured by SoSafe. This enhanced security culture ensures both the hospital's operations and patient data are better protected.

Klinikum Darmstadt

Benita Rojewski

Security Officer