Case Study: FPS Flexible Packaging Solutions achieves stronger security culture and 100+ threat reports with SoSafe

FPS - Customer Case Study

FPS Flexible Packaging Solutions (FPS), a global industrial packaging leader with more than 4,000 employees across 16 countries, was struggling with low engagement and limitations from its previous provider—particularly inflexible campaign setup, poor two‑way communication, and an unreliable phishing report button. FPS selected SoSafe’s cybersecurity awareness platform to deliver a better user experience, multi‑language content, and a more responsive service model.

SoSafe deployed its adaptable platform—realistic phishing simulations, automated reminders, gamified micro‑learning modules and a reliable Phishing Report Button (Outlook compatible) with multi‑language support—and provided high-touch customer service. The outcome: over 100 real threats reported within the first six months, increased training engagement and on‑time completion, and strengthened evidence for ISO 27001 and EcoVadis compliance, signaling a measurable improvement in FPS’s security culture.

FPS

Marco Umbreit

HR and IT Team Manager