Case Study: Fellowmind achieves 97% security training success with SoSafe

Fellowmind’s culture-first investment paid off with 97% training success and stronger security instincts across the organisation

Fellowmind, a European digital transformation leader and Microsoft partner, faced the challenge of building a cohesive security culture across its diverse international workforce. As the company grew, its regional offices had different security postures, and sophisticated phishing attacks were becoming harder to detect. They needed a unified solution to streamline security awareness training, engage employees, and meet various compliance requirements, leading them to partner with SoSafe.

SoSafe implemented an integrated platform featuring multi-channel phishing simulations and personalized micro-learning modules. This solution, enhanced with gamification, drove high engagement and built strong security habits. The results were significant: Fellowmind achieved a 74% reduction in phishing interactions, an average training score of 97% across its employees, and a click rate on simulated emails as low as 3.5%. SoSafe’s platform also streamlined their compliance efforts for frameworks like ISO 27001, NIS2, and GDPR.

Fellowmind

Roald Roos

Chief Information Security Officer