Case Study: Buhlmann Group achieves 57% reduction in phishing click rate with SoSafe

Buhlmann Group- Customer Case Study

Buhlmann Group, a global premium trading house for steel with over 700 employees across 18 countries, faced frequent phishing threats and needed to reduce its vulnerability to cyberattacks. To raise email-security awareness they partnered with SoSafe, adopting SoSafe’s phishing simulations and gamified e-learning as their primary training approach beginning in 2020.

SoSafe implemented targeted phishing simulations, a phishing-reporting button and gamified e-learning to drive continuous, interactive training and behavioral change. As a result, Buhlmann Group cut simulated phishing click rates by 57%, achieved an employee satisfaction score of 4.68/5, and even had staff spot and report a real reply-chain attack—demonstrating measurable security improvements thanks to SoSafe.

Buhlmann Group

Frank Heymann

Senior IT Team Manager