Case Study: Koçtaş accelerates employee feedback and performance management with Sorwe

Koçtaş - Customer Case Study

Koçtaş, a major retailer of household goods, faced a significant operational challenge in its 'Voice of Employees' project. The manual process for handling employee feedback and performance data was managed by a nine-person team and took 6-8 weeks to complete, creating a long workload and inefficiency. This led to a necessity for a digital solution, which they found with the vendor Sorwe.

Sorwe implemented its digital employee experience platform to digitize internal communications, employee surveys, and the performance system. The solution utilized AI to analyze employee suggestions and provided real-time feedback collection and reporting. This reduced the workload from 6 weeks to just 3 days, achieved over 85% participation in surveys, and delivered immediate insights from thousands of employee suggestions, providing Koçtaş with a competitive advantage.

Koçtaş

Büşra Turker

HR Specialist