Case Study: Great American Custom Insurance achieves 5x faster submission processing with SortSpoke

Great American Custom Insurance boosts underwriting speed 5x with SortSpoke

The customer, Great American Custom Insurance, a Fortune 500 company, struggled with inefficient, manual document processing across its many decentralized divisions. This cumbersome approach consumed over 3,000 hours per week, slowing down the underwriting of new submissions. To address this, they turned to SortSpoke for its AI-powered document extraction capabilities.

By implementing SortSpoke, the insurer automated the intake of unstructured data while maintaining a human-in-the-loop for accuracy. The solution led to a 5x increase in processing speed per submission and a 40% rise in same-day quotes issued. The success of SortSpoke prompted rapid adoption across other business units, significantly boosting efficiency and revenue.

Great American Custom Insurance