Case Study: Bilo Plumbing & Heating streamlines inventory management with Sortly

Bilo Plumbing & Heating - Customer Case Study

Bilo Plumbing & Heating, a family-owned plumbing and heating company, needed a better way to manage fast-moving inventory across its warehouse, trucks, and job sites as it grew to 18 trucks and 31 employees. Before using Sortly, the team relied on handwritten notes and manual tracking, which led to wasted time, human error, and difficulty keeping parts organized and accounted for.

With Sortly, Bilo built a flexible inventory system using folders, subfolders, QR codes, low-stock alerts, item history, and reporting to track more than 3,000 items and 52,000 parts. Sortly helped Bilo streamline receiving, reordering, job costing, and billing while reducing wasted trips and unnecessary reorders; the company specifically reported huge time savings and better visibility into parts movement, costs, and inventory status.

Bilo Plumbing & Heating

Jonathan Stilianos

Purchasing Manager