Case Study: West London Mental Health NHS Trust streamlines operations and boosts compliance with Sorce's Exchange intranet

West London Mental Health NHS Trust reaches 90% mandatory compliance with Sorce

West London Mental Health NHS Trust, a major UK healthcare provider, faced the challenge of replacing 40 disparate systems and sites with a single, central intranet to foster a unified organization. They partnered with vendor Sorce to implement a solution using Sorce's Engage Intranet Software.

The solution, named The Exchange, evolved into a business-critical platform hosting custom applications for risk management, incident reporting, HR, and budget management. Developed by the trust's now self-sufficient team using Sorce's software, it replaced manual processes, saved thousands in administrative costs, and achieved a 90% training compliance rate. Sorce's product provided the foundation for this powerful intranet, which was voted the overall winner at the vendor's user conference.

West london Mental Health