Case Study: South Wales Police achieves better engagement and digital transformation with Sorce Engage Intranet

South Wales Police launches 60+ online forms with Sorce

South Wales Police, the largest police force in Wales, faced the challenge of replacing an outdated intranet with a solution that would increase employee engagement, facilitate remote work, and enable more business processes to be delivered online. They partnered with Sorce to implement the Engage intranet software to meet these needs.

The solution, an intranet named "Bob" built on Sorce's Engage platform, provided targeted content, powerful search, and tools for microblogging, video, and online forms. The results were transformative, with over 5,000 users and improved communication and efficiency. Sorce's support enabled the integration of external systems and the development of over 60 digital forms, making the intranet the essential hub for the entire force.

South Wales Police