Case Study: Connells Group achieves a unified intranet for 7,500 employees and major efficiency gains with Sorce

New intranet brings together 7,500 employees in one central location

Connells Group, one of the UK’s largest estate agency groups with around 7,500 employees and some 180 branches, needed a modern, user-friendly and scalable intranet that preserved subsidiary brand identity while delivering targeted content and improving business processes. Connells engaged Sorce to provide an intranet solution (Engage) to replace a basic file-based site and to introduce features such as e‑Learning and group-targeted content.

Sorce implemented its Engage platform to deliver Connect, a central, branded intranet with subsidiary pages, strict document version control, management reporting and an integrated e‑Learning application for GDPR and Health & Safety. The phased rollout (piloting with ~10% of staff at head office) brought 7,500 employees together, cut manual admin (replacing an annual paper-based training workflow), reduced internal enquiries, improved efficiency for departments and surveyors (around 500 surveyors now use a single source of lender guidance), and drove increased engagement and measurable time savings for Connells Group.

Connells Group

Sanjay Gohel

Development Programme Manager