Case Study: Furniture Village brings employees together with the Sorce Village Life intranet

Furniture Village brings 1,200 employees together with Sorce

Furniture Village, a family-owned British furniture retailer, faced challenges with inefficient internal communications and document management, relying on email and a shared server drive that left many store staff disconnected. To address this, they partnered with Sorce to implement its modern intranet solution, the 'Village Life' platform built on the Engage product.

The Sorce intranet created a central hub accessible on PCs, tablets, and in-store terminals, streamlining news sharing and document access with strict version control. This significantly reduced internal email traffic and queries while ensuring all 1,200 employees, regardless of role or location, could stay connected. The solution successfully fostered a stronger community feel across the company, bringing office-based, store, and fulfilment staff together.

Furniture Village