Case Study: Yusen Logistics achieves higher employee engagement and a unified workforce with Sorce’s Engage intranet

Engage’s intranet user interface has a positive impact on employee performance at Yusen Logistics

Yusen Logistics engaged Sorce to build a modern, social intranet to improve collaboration and connect a large, dispersed UK workforce of around 2,000 employees, including depot-based drivers and remote workers. The challenge was to create an adaptable, easy-to-administer hub for company news, department updates and cross-team working that could be extended over time; Sorce delivered this using its Engage intranet interface.

Sorce relaunched the site as iConnect on the Engage platform, giving each department self-administered pages, a monthly Chairman’s blog, depot kiosks for drivers and an integrated vehicle-tracking application that monitors movements of thousands of lorries and drivers nationwide. The result is a modern, user-friendly intranet that has increased engagement across the organisation, ensured up-to-date content from every department, put photos against all contacts, improved access for remote workers and saved significant operational time through the new tracking app.

Yusen Logistics

Paul Davis

IT Support