Case Study: Penlon achieves ISO 13485-compliant QMS and improved employee engagement with Sorce's Engage intranet

Engage intranet software ensures Penlon are ISO 13485 compliant

Penlon, a manufacturer of medical devices with 120 employees across two UK sites and one US site, needed a centralised intranet and robust Quality Management System to achieve and maintain ISO 13485 compliance while improving employee engagement and operational efficiency. To meet these challenges they selected Sorce’s Engage intranet software as the platform for their QMS and corporate communications.

Sorce implemented Engage as a dynamic central hub with document management (version control, mandatory read cycles, change tracking, unique numbering), integrated online forms replacing paper requisitions, time & attendance and HR integrations, kiosks for shop-floor access, and reception displays. The solution delivered a compliant QMS meeting ISO 13485 requirements, brought 120 colleagues across three sites together in one platform, eliminated manual paper processes, and improved engagement and efficiencies across the business.

Penlon

Tony Serratore

Head of IT