Sorce
41 Case Studies
Case Study: Airport Coordination Limited achieves improved employee engagement and efficiency with Sorce Engage
A Sorce Case Study
Engage improves efficiency and employee engagement at ACL
Airport Coordination Limited engaged Sorce to replace its legacy 2006 intranet with Sorce’s Engage product. ACL, a global airport slot coordinator (10–50 employees), wanted a modern, engaging platform to bring the organisation together, publish company news and KPIs, introduce social features and reinforce new company values.
Sorce implemented the Engage intranet (branded internally as iPost), delivering a homepage dashboard with company-wide KPI visibility, integrated helpdesk access, CEO news/videos, recognition tools and event/social pages. The solution reduced internal email traffic, sped up helpdesk workflows, saved staff time and improved employee engagement and transparency — outcomes ACL attribute to working with Sorce.
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Airport Coordination Limited
Bobby Amin
Service Desk Manager