Case Study: Barchester Healthcare achieves accessible document management and improved communications with Sorce's Engage intranet

Barchester Healthcare boosts intranet usage by 20% with Sorce

Barchester Healthcare, a major UK private healthcare provider with 15,000 employees, faced the challenge of replacing its outdated SharePoint intranet. They needed a modern, accessible portal to improve staff communication, increase engagement, and streamline document management across their 236 care homes and hospitals. To address this, they partnered with vendor Sorce to implement the Engage intranet solution.

Sorce implemented the Engage intranet, which provided enhanced document management with version control and granular access, a dedicated news article feature for rapid communications, and improved video hosting capabilities. This resulted in a 20% increase in intranet usage, significantly reduced document upload times, and more efficient, targeted communication. Barchester Healthcare praised Sorce for their supportive partnership and the platform's potential for future growth.

Barchester Healthcare