Case Study: Abbeyfield creates a mobile-friendly internal hub with Sorce Engage intranet

Abbeyfield launches mobile-friendly intranet for 5,000 staff with Sorce

Abbeyfield, a UK charity for older people, faced challenges with its outdated and unintuitive intranet, which was poorly designed and difficult to use for finding documents. This led to user frustration and a lack of confidence in the system. Abbeyfield chose the Sorce intranet solution, Engage, to create a modern internal communications hub.

Sorce implemented 'Abbeyfield Connect', a feature-rich and user-friendly intranet shaped by staff input. The solution delivered significant operational efficiency savings by making documents easy to find and ensuring users access the latest versions. It became a critical channel for communication, especially during the pandemic, and saw high user engagement through its mobile app and content like blogs. The Sorce team worked closely with Abbeyfield to continuously add new features, resulting in an intranet that is now considered a vital 'go to' place for all staff.

Abbeyfield