Case Study: Qualifications Scotland delivers 50,000+ exam results by SMS with BT Smart Messaging powered by Soprano

Qualifications Scotland delivers 50,111 exam results SMS with Soprano

Qualifications Scotland, the national awarding body for Scotland, faced the challenge of delivering over 50,000 time-sensitive exam result SMS messages simultaneously on results day. Their previous provider could not support this high-volume, mission-critical requirement, so they needed a new reliable solution. They selected Soprano Design, whose platform powered the BT Smart Messaging service.

Soprano implemented a tailored SMS solution configured for high-volume, simultaneous delivery of personalized messages containing individual student results. The solution was rigorously tested to ensure performance. As a result, Soprano successfully delivered 50,111 messages simultaneously on results day in August 2025, ensuring students received their crucial information immediately upon release.

Qualifications Scotland