Case Study: Tourism Finance Corporation of India Limited achieves 24/7 incident response and improved IT productivity with Sophos MTR

Tourism Finance Corporation Strengthens Incident Response with Sophos MTR

Tourism Finance Corporation of India Limited, which finances investments in India’s tourism sector, had already deployed Sophos XG Firewall and Sophos Intercept X with EDR but faced a visibility and response gap as threats grew more sophisticated. The organization’s small, stretched IT team lacked round‑the‑clock monitoring and was frustrated by repeated detections across endpoints, so it engaged Sophos for Managed Threat Response (MTR) to add a human‑led security layer.

Sophos implemented its Managed Threat Response (MTR) service to provide 24/7 threat hunting, detection, and response in “authorize” mode alongside the existing Sophos solutions, closing the detection/response gap and neutralizing complex threats. As a result, Sophos MTR gave TFCI greater confidence and reduced incident load—enabling the IT team to spend roughly 50–60% more time on routine IT tasks, improve productivity, and avoid scaling up in‑house security operations.

Tourism Finance Corporation of India Limited

Avdhesh Sharma

Manager