Case Study: Sayfol International School achieves near-100% reduction in IT issues with Sophos Intercept X

Sayfol International School Kuala Lumpur Embraces Sophos Intercept X for its Endpoint Protection and Overall Seamless IT Experience

Sayfol International School, an educational institution in Kuala Lumpur serving over 2,000 students, teachers, and staff, was struggling with unreliable endpoint security: a home‑edition antivirus failed to detect or remove malware, compromised USB drives spread infections across PCs and CCTVs, and the two‑person IT team spent hours manually cleaning systems. In July 2017 they turned to Sophos and deployed Sophos Intercept X and Sophos Central Endpoint Advanced to strengthen endpoint protection and enable expanded services like secure Wi‑Fi.

Sophos implemented Intercept X and Central Endpoint Advanced (68 licenses, with plans to increase to 100) using features such as Peripheral Control, credential‑theft protection, cloud URL filtering and root‑cause analysis. The result was dramatic — an almost 100% decrease in IT issues, no reported downtime or lag, improved bandwidth and teacher productivity, faster incident response and automated malware removal; Sayfol is now expanding its Sophos deployment and considering consolidating network firewall protection under Sophos.

Sayfol International School

Andrew Wong

IT Manager