Case Study: James Donaldson & Sons Ltd achieves complete ransomware protection and simplified security management with Sophos

James Donaldson & Sons Ltd - Customer Case Study

James Donaldson & Sons Ltd, a 157‑year‑old UK timber processor with 350 users across 30 locations, faced outdated endpoint and web‑filtering solutions that left the business vulnerable to high‑profile ransomware (WannaCry, Petya) and zero‑hour threats. Seeking next‑generation capability, the company evaluated vendors and chose Sophos, adopting products including Sophos Central, Sophos Endpoint Protection, Intercept X, Sophos Server Protection, Sophos Web Appliance and Sophos Sandstorm.

Working with partner Softcat, James Donaldson & Sons rapidly deployed Sophos (beginning installations within a week) across their estate, using cloud‑based Sophos Central for simple management. The result: complete ransomware protection across servers and workstations, faster incident alerts and response, remote management from anywhere, minimal performance impact, and UK‑based support—securing 350 endpoints across 30 locations and giving the small IT team confidence that Sophos is effectively “an extra person” on the team.

James Donaldson & Sons Ltd

Ryan Nelson

IT Support Analyst