Case Study: Century 21 establishes a secure AI governance framework with Sophelle

Century 21 builds AI governance with Sophelle in 30 days

Century 21 engaged Sophelle to develop an AI governance framework as employees began experimenting with generative AI tools. The challenge was to introduce AI safely without stifling innovation, increasing software costs, or risking exposure of sensitive corporate data.

Sophelle implemented a practical AI governance solution built on tools the company already owned, including Microsoft 365. They created a tailored AI Acceptable Use Policy and a tiered approval process, which gave employees clear guidance and a path to experiment while providing IT with visibility and control. This approach secured corporate data and established a scalable operating model for future AI adoption without incurring new software costs.

Century 21