Case Study: Audible achieves aligned impact measurement and faster program learning with SoPact

Audible improves impact data coverage to 25% with SoPact

Audible, a social-impact team within Amazon, faced the challenge of having its various programs operate without common goals, leading to siloed data. This made internal reporting difficult and stalled team conversations on the purpose of data collection. SoPact was engaged to implement its Impact Cloud solution to address this operating problem.

SoPact defined common indicators aligned to business goals and integrated stakeholder, program, and financial data into a single system. The solution provided an Outcome Tracker dashboard for improved reporting. As a result, Audible established a visible baseline with 25% impact data coverage and, more importantly, shifted team conversations from questioning why to collect data to how to obtain more useful data for learning and faster decision-making.

Audible