Case Study: ASME turns qualitative stakeholder feedback into actionable insight with SoPact

ASME turns open-ended stakeholder feedback into one dashboard with SoPact

ASME, a large not-for-profit membership organization, faced the challenge of having years of rich, qualitative stakeholder feedback sit siloed and unanalyzed. This data was only ever used anecdotally as impact stories, as they lacked the technical resources to process it into actionable evidence. SoPact provided its solution to integrate and analyze this data.

SoPact implemented an integrated data pipeline and dashboard, bringing ASME's qualitative and quantitative data into a single view. This allowed ASME to actively categorize open-ended feedback and uncover valuable new insights, such as understanding what scholarship applicants truly valued. As a result, SoPact enabled ASME to transform previously untouched data into analyzed stakeholder insight, which was used to report progress directly to its Board of Governors.

ASME