Case Study: TNW streamlines volunteer scheduling and communication with Soon

TNW saves 500 emails with Soon

The Next Web (TNW), an annual technology and media conference, needed to efficiently organize hundreds of volunteers for its large-scale event. Their challenge was moving away from inefficient manual processes like spreadsheets to find a more effective scheduling and communication tool. They partnered with the vendor Soon to use its scheduling platform.

Soon implemented a tailored solution that included creating special onboarding for the volunteers and a system of open shifts that volunteers could autonomously select. This provided TNW with real-time oversight and shift-specific communication tools, drastically reducing repetitive emails. As a result, Soon helped TNW seamlessly manage 350 volunteers, saving the event manager an estimated 500 individual emails and allowing the team to focus on creating a better conference experience.

TNW