Case Study: DirectRx achieves real-time staffing visibility and reliable resource allocation with Soon

DirectRx unifies scheduling for 200 people with Soon

DirectRx, a healthcare company, faced significant operational challenges due to its reliance on manual scheduling with Excel and Homebase. This fragmented process led to inconsistent reporting, blind spots in staffing, and a lack of confidence in their data as their team grew to 200 members. To address this, they partnered with the vendor Soon to implement its scheduling platform.

Soon provided a unified solution that centralized all scheduling activities, offering real-time visibility and a single source of truth. The most impactful result was the use of Soon's Staffing Requirements feature, which immediately highlights gaps in mission-critical activities, allowing for proactive corrections. This provided DirectRx with reliable resource analysis and positioned the company to scale its services without increasing operational complexity.

DirectRx