Case Study: CDER Group streamlines field operations and compliance with Sonin

CDER Group streamlines enforcement for hundreds of agents with Sonin

CDER Group, a leading UK collections partner, faced significant operational challenges as its enforcement agents worked in remote, low-connectivity environments with disjointed tools. This led to manual processes, data duplication, and compliance risks. Partnering with Sonin, CDER sought a custom mobile platform to modernize these critical field operations.

Sonin developed an offline-first enforcement app that integrated with CDER's legacy systems. The solution streamlined workflows with features like offline functionality, automated compliance safeguards, and asynchronous data syncing. The results included boosted agent efficiency, improved operational continuity without signal, reduced manual admin, and enhanced legal compliance, making it a business-critical tool for the field force.

CDER Group