Case Study: Pacific & Orient Insurance Co. Bhd achieves secure mobile agent access and lower IT costs with SonicWall Aventail (EX7000)

P&O gains competitive edge with SonicWall Aventail

Pacific & Orient Insurance Co. Bhd, a major Malaysian motor insurer with about 1,700 appointed agents and 400 staff, was hampered by unreliable remote access, high volumes of IT support calls, lack of granular access control, and concerns about security and availability for its agents using the company’s insurance portal. To address these challenges, the company turned to SonicWall and implemented the SonicWall Aventail E-Class Secure Remote Access (SRA) EX7000 SSL VPN platform.

SonicWall delivered the Aventail E-Class SRA EX7000 along with Aventail Connect and Virtual Assist, providing 256‑bit AES SSL–protected, policy-based remote access and remote support capabilities. The deployment produced measurable results for Pacific & Orient Insurance Co. Bhd: significant reduction in support calls, lower IT overhead and total cost of ownership, minimized downtime, higher agent productivity, and increased business opportunities and revenue by giving agents a consistent, secure “in‑office” experience anywhere.

Pacific & Orient Insurance Co. Bhd

Joe Liew

Senior Manager