Case Study: Looppe Design & Technology scales managed security and cuts alert fatigue with SonicWall SonicSentry

Looppe Design & Technology LLC boosts 24/7 threat response with SonicWall

Looppe Design & Technology LLC, a managed IT and cybersecurity services provider, needed to expand its managed detection and response (MDR) offerings for its customers without increasing its own internal security operations center (SOC) headcount. Their challenge was to deliver a flexible, subscription-based service that reduced operational complexity and alert fatigue, moving away from rigid contracts and solutions that placed the burden of remediation back on the client. To meet this need, they partnered with SonicWall.

SonicWall implemented a solution centered on its SonicSentry MXDR service, providing a true co-managed SOC model with 24/7 monitoring. This allowed Looppe to maintain customer relationships while leveraging SonicWall's advanced investigation and rapid escalation support. The results included faster threat detection, reduced alert noise, and improved customer retention. In specific incidents, threats like ransomware and a compromised Microsoft 365 account were swiftly contained, demonstrating the solution's effectiveness and enabling Looppe to scale its managed security business efficiently.

Looppe Design & Technology LLC