Case Study: Michels & Taylor achieves faster, more reliable guest Wi‑Fi and £70K savings with SonicWall

Hotel improves guest Wi-Fi

Michels & Taylor, a UK hospitality firm managing a Best Western hotel in Stoke, faced frequent guest complaints about slow, unreliable Wi‑Fi and had only a small budget for improvements. They engaged SonicWall to deliver a phased, cost‑effective wireless upgrade using SonicPoint N2 access points (supported by SonicWall NSA Series appliances).

SonicWall deployed SonicPoint N2 wireless access points to provide fast, reliable Wi‑Fi throughout the hotel, dramatically reducing guest complaints, preserving bookings and boosting customer satisfaction. The SonicWall solution met the phased budget requirements and delivered measurable savings of £70K.

Michels & Taylor

Sagi Saltoun

Acting IT Director